We take the stress out of vacation home rental guest arrival! By having groceries, custom celebration setups and personal care items placed in your VRBO/Airbnb when you arrive, the magic of vacation begins.
You have arrived!
Property Owners & Managers are often asked to perform these types of requests. With scheduling, maintenance and housekeeping, they simply don’t have time.
That’s where Tailored Stay comes in. We are the crossroads between guests and owners, rounding out the hospitality experience so everyone is truly delighted by personal touches and convenience during their stay!
Questions That Guests
& Owners Ask
Where Does Tailored Stay Operate?
As of November 18, 2019 we are fully operational in the Enchanted Circle area of New Mexico. This includes Red River, Angel Fire, Eagles Nest & Taos. In Lake Geneva, WI we arrange custom celebrations and concierge services. We are looking to expand to multiple US locations throughout the year. Drop us a line if you have a request for us to come to your area.
How Does Tailored Stay Work?
Guests order special occasion packages, groceries, beverages household and personal care items through Tailored Stay.com, We shop for the guest and place items in their vacation rental home before they arrive. We charge a stocking fee to the guest. There is no charge to owners. For a seamless arrival, grocery orders must be place 24 hours before arriving at the vacation rental. Packages orders must be placed at least 2 days prior to arrival and for custom packages please order in advance of 1 weeks.
What Do We Need To Work With Owners & Property Managers?
Just three things. We need your permission to access your unit before guests arrive, and we need to know the access method and normal window for cleaning time. We also request that you mention Tailored Stay in your confirmation message and any other cross-promotional marketing opportunities. That’s it!
How Far In Advance Do Guests Need To Order?
For groceries, we ask guests to order at least 24 hours in advance so we can prepare and schedule our Vacation Tailors to stock the unit.
For packages, please order 2 days in advance.
For custom set-ups, 1 weeks in advance. Contact us for more details.
What Shopping & Stocking Charges Do Guests Pay?
Shopping is FREE
$45.00 for orders all orders. The minimum order amount must be $100
$10..00 additional alcohol convenience fee for orders containing alcohol
- For example, a grocery order and an alcohol order will be treated as separate transactions and EACH has a stocking charge, even though they are being placed in the vacation unit at the same time. Fees go toward maintaining our Vacation Tailors, Delivery Costs like equiptment and gas.
Why Did I Get Charged Two Fees?
Grocery orders are charged a stocking fee of $45. Orders containing alcohol are charged a convenience fee of $10 depending on order size. The fees are stated seperatly on your email receipt. For more info see our terms and conditions.
How Does Tailored Stay Know Where Guests Are Staying When Guests Will Arrive?
If we have a partnership with the property manager or owner of the unit we can receive top-level reservation information. If you have a change of arrival time or early arrival, please let us know by emailing [email protected].
Why Does Tailored Stay Focus On Guest Arrival?
Simply put, because it maximizes convenience, surprise and delight for guests! It allows guests to begin to enjoy their stay experience immediately, freeing them from having to spend time in the lines in the grocery store. They can begin to enjoy their well-earned vacations the moment they step through the door! This is a win-win as it also translates to happier guests and better reviews for owners.
I Am A Guest: How Do I Request Your Services In A New Area?
You can email [email protected] or fill in the guest request form here.
Airbnb VRBO In the News
COVID 19 -Effects On Travel & The Road To Vacation Rental Recovery It was like a wave when it hit, toppling down businesses, halting cruise travel, virtually taking out tourism overnight. People canceled booked trips by record-breaking numbers. They...
16 Tips for Vacation Rental Home GuestsOver the last decade, tens of millions of people have had uneventful, enjoyable stays in vacation rental units. But let’s be honest - every type of travel carries some risk. While Airbnb, VRBO and others have taken steps to...
The best part about winter is being able to get away for a week or long weekend and enjoy fresh powder on the slopes. Grab your skis or snowboard and head to the mountains for an exhilarating ski vacation in the great outdoors! Whether or not you are planning on...
You've found the perfect Airbnb and now it's time to start vacation planning. Isn't it true that part of the lure of staying at a vacation rental home is so you can have a kitchen with basic cooking essentials at your fingertips? While it's hard to find recipes with...
One of my favorite things to do when I travel is to go into a new city and walk around alone. I usually pick a hotel or an Airbnb close to museums or other tourist zones. That way, I can walk to where I want and be safe. Having never lived in a metropolitan city, I...
I guess you can say that I was born with it. At just four months old, my parents took me to a beachfront vacation rental and my wanderlust gene kicked in. As I ventured out onto my own, that wanderlust expanded to destinations around the globe. Wherever I went, I knew...
In Life, As In Travel There Are No GuaranteesThere was a time not too long ago when travel was about adventure and not knowing exactly what was around the corner added to the excitement. Since the spread of COVID-19, times have drastically changed. Now, if we plan to...
Running out of ideas of what to cook during coronavirus isolation? With one-third of the world under a mandated quarantine, you're not alone. These healthy recipes include minimal fresh ingredients. Easily prepare healthy one-pot dishes designed to feed your family...
If you are reading this, you’re probably undergoing self-quarantine as well. Welcome! It may not be ideal, but I am on day 5 and have relied heavily on making the most of it. I am usually pretty good at doing nothing and staying inside, one of my many talents, but...